Scott Dunbar's blog

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Friday Oct 23, 2009

T-Mobile can't hold on to data again - no caller ID on VOIP phones

Well, it happened again. T-Mobile has once again lost data. This time it is the caller ID data for T-Mobile @ Home customers in the Denver and Albuquerque areas of the U.S. The symptom is that the number shows up but there is no data for the name. This issue started on October 13th and as of October 23rd there is no information as to when this issue will be resolved. T-Mobile has credited some accounts but only if the customer complains.

T-Mobile - what the hell are you hosting on? Why is the rest of the country not having a problem? If it was New York or L.A. there would be major press about this.

My contract isn't worth canceling yet but I'm not sure that I need to continue with a company that has an I.T. infrastructure like this.